Monday, April 2, 2012

Local Pest Control: 7 Benefits of Choosing a Small Local Business

When choosing a company for pest control needs, there are several benefits for YOU when you go with a local business.  These benefits include better customer service, great attention to detail, more qualified employees, often on-call service, a business relationship, personal service, area specific expertise.  These things are important when it comes to a service that protects your home from pests and potential pest related damage.

  1. You will get better customer service.  Customer service is important in the pest control industry because people have questions about services, products, pet and family safety, etc.  When you choose a small local company, not only do you usually reach a live person (as opposed to the frustrating push button menu) but you also have a higher likelihood of talking to someone who is actually a pest control expert and potentially even the same expert who will be coming to your house or business to perform pest control services.
  2. Great attention to detail is something you can expect with a local small business.  A local company cannot afford to make the same mistakes that a larger company can absorb, so you are much more likely to have a pest control professional who is paying close attention to what he/she is doing throughout your service.  This means a lesser likelihood of property damage as well careful attention to the proper product measurement and application.
  3. Small companies often hire and individually train employees.  Often they seek employees with more expertise and higher qualifications because the services need to be done well-- the first time.  Because of the higher qualifications and individual training, the pest control professional at your door is often highly knowledgeable and in tune with both the pest problem and the needs and wants of their customer.
  4. Often with a local company you can get on-call service during hours when more corporate centered companies close the office.  Many local companies are more flexible with business hours and more understanding of your schedule and willing to work around it so that you can have quality pest control service when it is convenient for you.
  5. With a local company, you can build a business relationship.  A local company is more likely to remember you when you call for another service.  A local company is also more likely to build a mutually beneficial business relationship with other local companies.  Some local pest control companies know and call local bee keepers for some jobs, as well local pest control companies often work with local construction companies, property management companies, vacation rentals, etc.  
  6. Local companies are able to offer a personalized service.  To a small local company, each customer is important.  Often when you call a local company you will reach a live person who is happy and able to answer your questions and concerns.
  7. It is also likely, with a local company, that training is completed locally and on the pests that are most common in the area they service.  It is also likely that the owner of the business (who is required to have specific training, education and testing) may be one of the Pest Control Professionals who goes out on service calls.
When it comes to personal, quality, affordable service-- generally a local pest control company is going to be your best solution!  Choosing local when it comes to pest control is about more than supporting the local economy through shopping local businesses.  Choosing local pest control is about choosing the service that will best suite your needs.

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